The Art and Science of Servant Leadership
(FUSE-SPS- PDU 308)
This 6-PDU course (FUSE-SPS_PDU 308) explores servant leadership principles and their powerful application in project management contexts. Participants will learn to lead by serving others, developing the mindset, skills, and practices that create empowered teams, sustainable results, and positive organizational impact. The course combines theoretical foundations with practical tools that enable project managers to become servant leaders who inspire exceptional performance through authentic care and development of their team members.
Talent Triangle Breakdown
Business Acumen: 2
Ways of Working: 2
Power Skills: 2
Individal Course Price
USD $59
Bundled Price
USD $399
PDUs
6
Course Duration
6 hours
Associate Certifications
PMP, PMI-ACP, CAPM, PMI-CP
Course Description
This six-hour course delves into the core principles and practices of servant leadership—a model of leadership that prioritizes the growth, well-being, and empowerment of team members and stakeholders. Rooted in humility, empathy, and shared purpose, servant leadership flips the traditional power dynamic by positioning the leader as a facilitator rather than a commander.
Participants will explore the historical foundations, key attributes, and measurable impact of servant leadership in project management contexts. Through practical frameworks, real-world case studies, and reflective exercises, learners will develop the mindset and capabilities needed to lead high-performing, purpose-driven teams. By the end of the course, participants will be equipped to build trust, inspire accountability, and create positive, sustainable organizational outcomes through service-oriented leadership.
Learning Objectives
By the end of this course, particpants will be able to:
Define Servant Leadership and Its Foundational Principles
Understand the philosophy, history, and ethical grounding of servant leadership and how it differs from traditional leadership models.
Apply Servant Leadership in Project Environments
Identify how servant leadership behaviors—such as listening, empathy, stewardship, and commitment to the growth of others—enhance team cohesion and project success.
Develop a Servant Leadership Mindset and Skillset
Build the emotional intelligence, humility, and collaborative communication skills required to lead with purpose and serve effectively.
Create a Culture of Empowerment and Trust
Design strategies to cultivate psychologically safe environments where team members feel valued, motivated, and encouraged to perform at their best.
Measure and Sustain Servant Leadership Impact
Learn to assess leadership effectiveness through team feedback, engagement metrics, and organizational outcomes—and sustain servant leadership through continuous personal growth.
What You Learn
Module 1: Foundations of Servant Leadership
Explore the origins of servant leadership, including the work of Robert Greenleaf, and understand how the model has evolved as a credible and effective approach to leadership in modern organizations. Learners will reflect on the key tenets that distinguish servant leadership from authoritative and transactional styles.
Module 2: Core Behaviors of a Servant Leader
This module unpacks the key behaviors of servant leaders—listening, empathy, healing, awareness, persuasion, foresight, stewardship, and community building—and their application in team settings. Participants will examine real-life examples of servant leadership in action.
Module 3: Servant Leadership in Project Management
Learners will apply servant leadership principles to project contexts, including Agile teams, cross-functional collaboration, stakeholder engagement, and conflict resolution. Emphasis is placed on leading from behind, facilitating team growth, and aligning leadership with project purpose.
Module 4: Fostering Empowerment, Trust, and Psychological Safety
Explore how servant leadership helps build inclusive, empowering cultures where individuals feel heard, respected, and supported. This module includes tools for feedback, recognition, and coaching that foster high performance and accountability.
Module 5: Measuring Impact and Sustaining Servant Leadership
This final module focuses on assessment and long-term integration. Participants will develop personal servant leadership development plans and learn how to evaluate impact through team health indicators, retention, performance metrics, and qualitative feedback.